As long as the item is unused and in the original packaging, you can return it by post using the address on our contact page. Please ensure that the goods are sent by registered post or carrier and ensure that the goods must be signed for by Teamgeist Ltd. Please note that delivery charges are not refunded.

Should you return goods to Teamgeist Ltd/ Matchpointer and you have not sent the goods by registered post we will not accept responsibility for items getting lost in the post.

Please note that the return costs are not pre-paid. Postage or other return costs will be the customer’s responsibility. You must return the goods, together with their packaging, in the same condition as supplied to you.

If you have any further questions about our returns policy please contact us on +44 (0)7734846978 or email us to info@matchpointer.co.uk

Returns Address:

Teamgeist Ltd
FAO P. Victor
South Kilburn Studios
2a Canterbury Road
London
NW6 5SW

Please allow us at least 3 working days to process your refund once we’ve received your goods via registered post. The refund will be credited to the payment card account that it was originally debited from.